Acoustic pianos have so many moving parts, it is inevitable that something will go wrong, even on the most expensive concert  instruments. Having a technician that understands every part of your piano can give you peace of mind, so that if something does go wrong, it will be fixed correctly the first time at competitive prices. I repair all makes and models of acoustic pianos. Most of the time a repair can be done on site. If necessary the piano action may need to be brought into my shop for a short time.

Action Regulation

Regulation refers to mechanical adjustments to the action (mechanism). A piano action is a complex system of levers which require occasional adjustment (regulation) to keep them operating efficiently. A well regulated action is necessary to allow a pianist to play responsively and with finesse. It is particularly important for a student to practice on a well regulated piano to aid the development of good playing technique.

Signs your piano needs regulation:

  1. The keys feel sluggish and uneven
  2. Some notes may stick
  3. Keys are not level
  4. Touch responds badly to quick passages and fast repetition
  5. Does not respond to dynamic range i.e. loud or soft playing
  6. The action has rattling or buzzing noise

Regulation will create an even and responsive touch, and improve the dynamic range of the instrument. There are numerous  moving mechanical parts in the piano action that must be adjusted precisely for the piano to play correctly.


Voicing is the art of developing a good quality even tone throughout the piano. Over time, the hammers can become flattened and worn. This can create a harsh or overly bright tone. The hammers can be reshaped so that they become round and smooth again. Needling can be used to mellow and even out the tone. Some voicing (toning) is often included as part of a tuning visit. The instrument does need to be in tune and well regulated first to produce the best results. Voicing can produce a profound improvement in tone.


Playing a piano is not always sufficient when selecting an instrument for purchase. Hidden defects could alter your enjoyment of the chosen instrument at a later stage. Do not hesitate to ask me for objective advice. If you are in the market for a piano, there is no charge for me to go and inspect the piano before you buy it.


Getting your piano evaluated will enable you to have an accurate Ottawa market value of your piano. A professional reference is recommended if you want to sell, trade or insure your instrument. As my client, I am happy to be of service in this area at no charge.